Key Responsibilities & Duties:
Customer Service
- Welcome customers into the store.
- Recommend the best products for customers' needs.
- Suggest related products to increase sales and enhance the shopping experience.
- Promote special sales, offers, and raise awareness of the company loyalty program.
Daily Store Operations
- Responsible for sales operations before and after the sale.
- Accept and process orders, operate the POS system, process customer payments, issue VAT refunds, and tax invoices for customers.
- Handle refunds, exchanges, and returns.
- Manage stock transfers between the store and the warehouse.
- Conduct store stock checks, replenish shelves, and ensure store cleanliness.
- Alert the supervisor of potential issues.
- Perform other tasks as assigned.
Work Locations:
- Jim Thompson Surawong Flagship Store
- Jim Thompson Heritage Quarter
- Siam Paragon
- Central World
- Central Embassy
- Central Chidlom
- Emquartier
- One Bangkok
- Anantara Riverside Bangkok Resort
- Central Samui
Core Benefits Summary:
Sales Associate Benefits
- Language Allowance: Eligible from the first month after submitting a certificate to the C&B team.
- Incentive: Based on company policy.
- Uniform & Shoes Allowance: Provided after completing the probation period.
Leave Benefits
- Vacation Leave: 10 days per year (anniversary cycle).
- Personal Leave: 3 paid working days per year.
- Family Leave: 5 paid working days per year.
- Sick Leave: Based on actual sick leave, but the employee will receive wages for 30 days. per year
Medical and Insurance Benefits
- Medical Coverage (Company provided): OPD & IPD.
- Accidental Insurance
- Annual Check-up
- Gifts for Special Occasions
Life Benefits
- Provident Fund Scheme
- Funeral Assistance
- Employee Self-Funeral Assistance
- Savings and Credit Cooperative
- Long Service Awards
Other Benefits
- Bonus based on the Company’s performance
- Jim Thompson Staff Discount
- Travel Allowance
